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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fred Becker

Fred Becker

December 3, 2024

5  out of  5
rating by Fred Becker
"Great Service from Sarah Mendoza and her group in offering the best insurance service for all my needs for many years. Best word for her group is Outstanding! 🌟🌟🌟🌟🌟"
We responded:
"We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Thank you for your business Fred! "
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Jordan Plawner

November 27, 2024

5  out of  5
rating by Jordan Plawner
"I have been a client of State Farm for many years and the team under Sarah Mendoza. I love the personal responsiveness and fast service. They take the time to explain options, answer questions and are overall attentive. I have had accidents and though State Farm centralizes much of the support, Sarah and team always check and ensure I have what I need. I highly recommend them. Go local!"
We responded:
"Thank you for your wonderful review! We're delighted to know that we met your expectations. Our team works hard to create memorable experiences for our customers. Thank you for choosing local :)"
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Carl Jones

November 26, 2024

5  out of  5
rating by Carl Jones
"Fast, efficient, easy to work with!"
We responded:
"Wow! Thank you for the five stars! We're so glad you found our service fast and easy. I appreciate you taking the time to share your experience. Thank you!"
Profile photo of Steven Clinton

Steven Clinton

November 26, 2024

5  out of  5
rating by Steven Clinton
"I called to reinstate full coverage on one of our cars, and Erik efficiently handled it in under two minutes. His prompt assistance left me very pleased."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with Erik. He is a valuable member of our team. Thank you for your business! "
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JP Spampinato

November 21, 2024

5  out of  5
rating by JP Spampinato
"Quick and easy to modify our auto policies. Great service. Thanks."
We responded:
"Thank you for taking the time to leave a review! Happy to hear you find our service quick and easy. Our goal is always to exceed expectations! Thank you for your business. "
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Jim Baggenstos

November 20, 2024

5  out of  5
rating by Jim Baggenstos
"Great customer service and competitive pricing"
We responded:
"Thank you for the 5 star review Jim! We will continue to work hard to provide the best customer service around! "
Profile photo of Megan Matthew’s

Megan Matthew’s

November 20, 2024

1  out of  5
rating by Megan Matthew’s
"Disappointing."
We responded:
"Hi Megan, I am sorry to hear you found our service disappointing. Please give our office a call and we can help with whatever you need. "
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david close

November 19, 2024

5  out of  5
rating by david close
"I sincerely appreciate the prompt, personal, and professional service provided by Sarah and her staff."
We responded:
"Thank you for the 5 star review David! We have so enjoyed having you as a customer. Thank you for your business!"
Profile photo of Dan Shumaker

Dan Shumaker

November 18, 2024

5  out of  5
rating by Dan Shumaker
"We've used this insurance company for years and have been very satisfied with them."
We responded:
"Thank you so much for your kind words! We're thrilled you had a great experience and appreciate your support."
Profile photo of Dave Aston

Dave Aston

November 13, 2024

5  out of  5
rating by Dave Aston
"We switched over to State Farm some years ago. Been with Sarah Mendoza and her staff for awhile now. They are always very accommodating. Excellent customer service!!😀"
We responded:
"Thank you for taking the time to share your positive experience! We're delighted to hear that you have enjoyed our service. Your feedback inspires our team to keep delivering great service. "
Profile photo of Joules Marmanjarx

Joules Marmanjarx

November 13, 2024

5  out of  5
rating by Joules Marmanjarx
"I am new at this SF, office and I will tell you that they are right on the money every time I request service. State Farms is the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your support means the world to our team."
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Michael Jafari

November 5, 2024

1  out of  5
rating by Michael Jafari
"Worse experience ever dealing with an insurance agent! Will never recommend or go back to them for anything. Completely unprofessional."
We responded:
"Thank you for taking the time to share your experience. I am sorry to hear we didn't meet your expectations. We strive to provide excellent customer service and it seems we fell short in this instance. Please reach out so we can address any concerns or support you in any way we can."
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hebahughes

August 3, 2024

1  out of  5
rating by hebahughes
"My parents had Ned Sands as an agent for 20+ years. His service was amazing. He called to check on them, he delivered checks to their doorstep to make sure they got them, he (or a staff member) was always available when they needed something. They had answers for questions. There was no need to have someone call back, because they knew their stuff. When Ned retired, Sarah acquired their account. They have called and not received return calls from her. They were in a VERY serious car accident (see pic) after someone t-boned them at full speed. They reached out to her for help. She never called back and the person who answers her phones didn't know how to answer any questions. They needed help knowing who to charge all their medical bills to and how to sort through everything WHILE THEY WERE IN THE HOSPITAL and in lots of pain! Nothing. They had to hire a lawyer to help them because they got no help from Sarah. My mother's credit card was recently compromised and she had to cancel it and start transferring everything to a new card. Her old card was on auto pay to pay the insurance. Because of this, her premium was not paid. She just got a general letter from State Farm saying that her insurance was cancelled. This is when she's still in the middle of recovering from the accident. Ned, or any responsible agent, would have called right away to let them know about the lapse. It's beyond disappointing. If anyone can recommend a better agent, we're all ears! This is not working out. I RARELY do negative reviews (99% of them are 5 stars!) but I don't want anyone to go through what my parents have gone through."
We responded:
"Thank you for taking the time to share your feedback. I sincerely apologize for any dissatisfaction you experienced with us. We take customer feedback seriously and strive to provide the best possible experience for everyone. Please call in at your convenience and we can work through all claim or billing concerns. "
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Wendy Bjornson

August 1, 2024

5  out of  5
rating by Wendy Bjornson
"Sarah has been very thorough and helpful. We are looking forward to working with her for our insurance needs."
We responded:
"Thank you so much for taking the time to write such a positive review about our agency. We truly appreciate your kind words and are thrilled to hear that you had a great experience with us."
Profile photo of Vivian Evans

Vivian Evans

July 17, 2024

5  out of  5
rating by Vivian Evans
"I switched to State Farm Insurance when we purchased our new home and couldn't be happier with my decision! Sarah Mendoza’s female-owned business stands out for her attention to detail and responsiveness. Sarah’s team was incredibly knowledgeable and took the time to thoroughly explain all my options, ensuring I found the perfect coverage for my needs. Their customer service is top-notch, always prompt, friendly, and professional. It's evident that they genuinely care about their clients. I highly recommend my State Farm Insurance Agent, Sarah Mendoza, to anyone seeking reliable and personalized insurance services!"
We responded:
"Hi Vivian! Thank you so much for your 5 star review! We greatly appreciate your kind words and taking the time to share your experience. I appreciate your business and we will keep working hard to maintain the high level of service you have come to expect!"
Profile photo of Judy Smith

Judy Smith

July 3, 2024

5  out of  5
rating by Judy Smith
"I had a very good experience with Hunter. He was very personable and helpful. I appreciated his good and efficient communication regarding my policy and any questions I needed addressed. Thank you Hunter!"
We responded:
"Thank you so much for leaving such a 5 star review! We think Hunter is an excellent communicator as well :) Thank you again for taking the time to share your feedback!"
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Meghan DuVall

June 5, 2024

5  out of  5
rating by Meghan DuVall
"Always a pleasure working with Sara and her team. Jake helped me get a car added and it was simple as pie. Thank you guys again for the amazing work."
We responded:
"Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and support. It means a lot to us. Thank you for your business!"
Profile photo of Mark Bowen

Mark Bowen

May 30, 2024

5  out of  5
rating by Mark Bowen
"Sarah’s office and team are so helpful and always there to help with anything!! Thank you all very much!"
We responded:
"Thank you Mark! Your feedback means a lot to us and motivates us to continue providing excellent service. Thank you for your business! "
Profile photo of Gena Turner

Gena Turner

May 24, 2024

5  out of  5
rating by Gena Turner
"Was in a time crunch with getting everything in for a loan and Jacob was very helpful getting the needed updated documents Fax-ed to my lender. even sent me a Email letting me when the Fax was sent..THANK YOU!!!"
We responded:
"We're grateful for your positive review! It's wonderful to know that we were able to provide you with a great experience. Thank you for your support!"
Profile photo of Safiyyah Moustafa

Safiyyah Moustafa

May 17, 2024

5  out of  5
rating by Safiyyah Moustafa
"I first reached out to Sarah’s office for car insurance 2 years ago. Getting everything set up was extremely easy, and Sarah is very knowledgeable and thorough. Every person in her office has always treated me like I’m their only customer. I always hear back immediately, and when I have had to reschedule calls they are flexible. I bought a home last year and insuring that through Sarah was a no brainer. I moved to Gresham and even though I have been able to do everything by phone or zoom, I would make the trip to their office just to keep them."
We responded:
"Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and support. It means a lot to our team to know that we've provided you with a great experience. Thank you for your business!"
Profile photo of Jose Peña

Jose Peña

May 14, 2024

5  out of  5
rating by Jose Peña
"I have been with State Farm, Sarah Mendoza an Jake for several years now. I couldn't be happier!!!! Jake has always been there whenever I have had issues or questions. He has consistently been kind, personable and professional. You cannot go wrong with Jake and Sarah."
We responded:
"Thank you so much for your positive review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Thanks again for choosing us for your insurance needs!"
Profile photo of Susan Nelson

Susan Nelson

May 1, 2024

5  out of  5
rating by Susan Nelson
"I needed insurance information to be able to get a loan. I called and they sent it to me within minutes. GOOD BUSINESS"
We responded:
"Hi Susan! Thank you for your 5 star review. We are here when you need us! Thank you for your business!"
Profile photo of Cindy Randall

Cindy Randall

April 23, 2024

5  out of  5
rating by Cindy Randall
"Always helpful, friendly and very efficient! I called with my updated car information for a newly purchased vehicle, and I have my new (temporary) card less than an hour later with a great rate!"
We responded:
"Hi Cindy! Thank you for the 5 star review! We truly appreciate your kind words and are thrilled to hear you have a great experience with us. Thank you for choosing us for your insurance needs! "
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Nickolas Davidson

April 15, 2024

5  out of  5
rating by Nickolas Davidson
"Very professional and easy to understand"
We responded:
"Thank you for the 5 star review! I am happy you found us professional and easy to understand. Approachable education is a big goal of ours. Thank you for your business! "
Profile photo of REBECCA L ALLAN

REBECCA L ALLAN

April 10, 2024

5  out of  5
rating by REBECCA L ALLAN
"Jacob from Sara Mendoza's office was very courteous and patient. He took the time to explain the differences in my coverage and listen listened to my needs.. Great asset to your company"
We responded:
"Thank you for your 5 star review Rebecca! I look forward to sharing your kind words with Jacob. We will hard to continue being a resource for education and options! "